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Words That Change Minds
The 14 Patterns for Mastering the Language of Influence
By
Shelle Rose Charvet
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Content Structure
Motivation Patterns
Level: Proactive vs Reactive
Criteria: Hot Buttons
Direction: Toward vs Away From
Source: Internal vs External
Reason: Options vs Procedures
Decision Factors: Sameness vs Sameness with Exception vs Difference
Productivity Patterns
Scope: Specific vs General
Attention Direction: Self vs Other
Stress Response: Feeling vs Choice vs Thinking
Style: Independent vs Proximity vs Cooperative
Organisation Person vs Thing
Rule Structure: My/My vs My/. vs No/My vs My/Your
Convincer Channel
Convincer Mode: Number of Examples vs Automatic vs Consistent
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